CUSTOMER TRUST + CARE POLICY

Last updated: August 24, 2025

At Complex Flavors Home + Life, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

INFORMATION WE COLLECT

When you interact with our website or place an order, we may collect:

  • Contact details (name, email, phone number, shipping/billing address)

  • Order and payment information (processed securely through third-party providers)

  • Browsing behavior and preferences (via cookies or analytics tools)

  • Communication preferences (newsletter sign-ups, SMS alerts, etc.)

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send updates on orders, promotions, and product launches (with your consent)

  • Improve our website, products, and services

  • Comply with legal or regulatory requirements

SHARING YOUR INFORMATION

We do not sell your personal information. We may share it only with trusted third-party partners such as:

  • Payment processors (to complete purchases securely)

  • Shipping carriers (to deliver your order)

  • Marketing and analytics platforms (to improve our communications and customer experience)

YOUR CHOICE

You control how we communicate with you:

  • Email/SMS: You can unsubscribe or opt-out at any time using the links provided.

  • Cookies: You may disable cookies in your browser settings, though this may affect site functionality.

  • Access/Deletion Requests: You may contact us at any time to request access to, correction, or deletion of your data.

SECURITY

We take reasonable measures to protect your personal information, but please note no system is 100% secure.

CONTACT US

If you have any questions about this policy or how your information is handled, please reach out:
contact@complexflavorsenterprise.com