COMPLEX FLAVORS SMS PRIVACY POLICY AND TERMS + CONDITIONS

Last updated: May 25, 2025

At Complex Flavors, we believe in transparency, trust, and respecting your time and space. When you sign up for texts from us, we want you to feel informed and in control.

PROGRAM INFORMATION

Program Name: Complex Flavors SMS Alerts

Business Address: Complex Flavors Home + Life, 6816 N Church Rd, Suite 1, Liberty, MO 64068


GENERAL

By opting into Complex Flavors SMS Alerts, you agree to receive recurring automated marketing and informational text messages from Complex Flavors. Messages may include updates about orders, promotions, product launches, and personalized style content.

Automated messages may be sent using an automatic telephone dialing system to the mobile number you provided at signup or any number you later designate.

Message frequency varies and may increase based on your engagement with Complex Flavors. We reserve the right to alter message frequency or the phone number/short code we use at any time.

Your consent to receive SMS messages is not a condition of any purchase.


DATA COLLECTION

We will collect your name, email address and mobile phone number when you agree to receive SMS. The information will be collected via our website form.


DATA USAGE

We use your data solely to communicate via SMS about product updates, exclusive promotions, event announcements, and special offers.


DATA SECURITY

We protect your data with secure storage measures to prevent unauthorized access.


DATA RETENTION

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.


OPT OUT

You can cancel SMS alerts at any time. To unsubscribe, reply to any message with:

You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to contact@complexflavorsenterprise.com or (816) 895-7129. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our phone number, email, and our website or social media link to contact us. We are here to help you.

To rejoin, simply sign up again using your original opt-in method.


NON- SHARING CLAUSE

We do not share your data with third parties for marketing purposes. Complex Flavors Home + Life will not sell, rent, or share the collected mobile numbers.


MESSAGE + DATE RATES MAY APPLY

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.
Contact Complex Flavors at
(816) 895-7129 or contact@complexflavorsenterprise.com for HELP or to STOP receiving messages.


INFO

Need help or more information?
Reply with HELP and we’ll send you instructions on how to unsubscribe or get support.

For additional assistance, please email:
contact@complexflavorsenterprise.com


TRANSFER OF NUMBER

If you plan to change or transfer your mobile number, you agree to:

  • Reply STOP before transferring your number

  • Or notify us at contact@complexflavorsenterprise.com

This protects your privacy and ensures you do not receive unwanted messages.


PRIVACY + DATA USE

We never sell your data. Ever.
Your number is used only to communicate with you about your orders, product updates, and exclusive offers from Complex Flavors.

We use secure platforms and comply with all relevant data privacy laws and mobile carrier regulations.

Please refer to our Privacy Policy for more on how we protect your data.


CHANGES TO MESSAGING TERMS

Complex Flavors reserves the right to update, suspend, or terminate the SMS program at any time.
Changes to these Messaging Terms & Conditions become effective immediately upon posting. Your continued enrollment after any update confirms your acceptance of those changes.


CARRIERS

Participating carriers are not liable for delayed or undelivered messages.
Carrier availability may vary by location or phone type.


QUESTIONS

If you have questions, suggestions, or concerns, we're here to help.
Email us anytime at:
contact@complexflavorsenterprise.com

We’ll always respect your inbox—no spam, no nonsense.